Terms and Conditions

By accessing or using any Flubatek service — including Fluba Cloud, Fluba Stage View, and Fluba Hub — you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services.

These terms are a legal agreement between you (or the organisation you represent) and Flubatek Limited (“Flubatek”, “we”, “us”).

Flubatek provides software products for event professionals and creative businesses on a subscription or one-off licence basis. Features, pricing, and availability may change with reasonable notice.

Beta products and features are provided “as is” and may be modified, withdrawn, or promoted to general availability without notice.

You must provide accurate registration information and keep it up to date. You are responsible for all activity that occurs under your account.

Organisation administrators are responsible for managing team member access and ensuring that all members comply with these terms.

We reserve the right to suspend or terminate accounts that violate these terms or that are used for fraudulent, harmful, or illegal purposes.

Paid plans are billed in advance on a monthly or annual cycle. Prices are displayed in NZD unless otherwise stated. We use Stripe for payment processing — by subscribing you agree to Stripe's terms of service.

Subscriptions renew automatically unless cancelled before the end of the current billing period. Cancellations take effect at the end of the paid term — no prorated refunds are issued except at our sole discretion.

One-off licence purchases are non-refundable once a licence key has been issued.

You agree not to:

• Use our services for any unlawful purpose or in violation of any applicable law.
• Upload or transmit content that infringes third-party intellectual property rights.
• Attempt to reverse-engineer, decompile, or extract source code from our software.
• Interfere with or disrupt the integrity or performance of our services.
• Share account credentials or allow unauthorised access to your account.

You retain ownership of all content you upload. By uploading content you grant Flubatek a limited licence to store, process, and deliver that content solely for the purpose of providing our services to you.

You are responsible for ensuring you have the rights to upload content. Flubatek is not responsible for the legality or appropriateness of user-uploaded content.

Flubatek and its licensors retain all intellectual property rights in the platform, software, and documentation. Nothing in these terms transfers any ownership to you.

To the maximum extent permitted by law, Flubatek is not liable for indirect, incidental, special, consequential, or punitive damages — including loss of revenue, data, or business — arising from your use of our services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising under these terms is limited to the amount you paid to Flubatek in the 12 months preceding the claim.

Our services are provided “as is” and “as available” without warranty of any kind, express or implied. We do not warrant that our services will be error-free, uninterrupted, or meet your specific requirements.

These terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.

We may update these terms at any time. We will notify you of material changes by email or via a notice on our platform. Continued use of our services after any update constitutes acceptance of the revised terms.

For questions about these terms, contact us at legal@flubatek.co.nz.